Terms of Service & Policies

We provide 24×7 on-road tyre and minor mechanical assistance for two-wheelers, cars, SUVs and commercial vehicles, plus online sale and delivery of tyres, tubes and spare parts.

Service availability depends on mechanic availability in your area and road/weather conditions.

A flat visiting charge of ₹349 applies to every booking, for all vehicle types and all serviceable areas. It covers dispatch and travel of the mechanic to your location.

The visiting charge is non-refundable once a mechanic has been dispatched, even if the vehicle cannot be repaired on site.

Repair materials and labour are billed separately and shown on an itemised digital invoice before payment.

Our target arrival time is 25–30 minutes in serviceable city limits. This is a best-effort target, not a guarantee; traffic, weather and highway distance can extend it. Live status is shown in your dashboard at every stage.

• Cancel before a mechanic is dispatched: full refund of the visiting charge.
• Cancel after dispatch: visiting charge is non-refundable.
• If no mechanic can reach you at all, the visiting charge is refunded in full.
• Approved refunds are returned to the original payment method within 5–7 working days.

Payments are accepted via UPI, card and netbanking through our secure payment gateway, or in cash to the mechanic where permitted. Cash payments are recorded against your booking and an invoice is issued.

• Both new and certified used stock is sold; the condition is stated on each product.
• Delivery is made by our mechanic or courier partner to the address you provide.
• Manufacturer warranty applies to new tyres and tubes as per brand policy. Used items carry no warranty unless stated.
• Fitment/installation is an optional paid add-on at checkout.
• Damaged or wrong items must be reported within 48 hours of delivery for replacement.

You must provide an accurate live location, a reachable phone number and a valid email, and ensure the vehicle is parked in a reasonably safe place for the mechanic to work.

Our liability for any claim is limited to the amount paid for that specific booking or order. We are not liable for pre-existing vehicle faults, consequential losses or delays caused by circumstances outside our control.

Email: snipl.chande@gmail.com

Helpline (24×7): +91 93563 70785

Complaints are acknowledged within 24 hours and resolved within 7 working days.